What personal information do we collect and how do we collect it?
PP Travel only gathers information about individuals or groups that is absolutely necessary for the operation, organisation and administration of our services. Differing types of information may be collected in respect of what the circumstances of collection are, or in regards to the type of service you request from us.
PP Travel may collect personal information from you:
- When you register to receive our newsletter
- When you purchase any product or service through our website, third party websites or via phone
- When you make an enquiry regarding any of our services
- When you participate in our competitions, surveys, questionnaires or promotions
Please note there may also be instances when we collect information about you from a third party such as in the instance when people are booking travel on your behalf.
N.B - Links and Third Party cookies (tracking devices)
Accuracy of Your Personal Information
When we collect and make use of your personal information we ensure all reasonable measures are taken to ensure the information is accurate, complete and up-to-date. We will correct any incorrect personal information as soon as any errors become known to us. If at any time should the individual to whom the information relates, establish that it is not accurate, complete or up-to-date we will endeavour to correct this as soon as possible also.
Security of Your Personal Information
PP Travel will take all reasonable steps to protect your personal information that has been supplied to us by you. This includes stern measures against unauthorised access, modification, misuse or disclosure. We also ensure that any personal information no longer required is destroyed permanently by secure means such as shredding, pulping, hard disk destruction or disintegration. You personal information is stored on servers that is NOT publically accessible and this information is only accessed by PP Travel as and when required. There are NO credit/debit card details stored on our database or server when you book or buy products on our site. PP travel will never pass on your personal information to third parties for cross promotion or direct marketing purposes.
Who May your Personal Information be Disclosed to?
We will only ever disclose some or all of your data for the purposes of fulfilling you're booking requests with us. E.g. to a hotel in the form of a rooming list. This is only ever facilitated when it is required by any applicable local or international law or regulation. We may also disclose your data to reputable third parties and/or professional advisors or suppliers who are also obliged to maintain the confidentiality of the information. E.g. a coach hire company for a passenger listing
Direct Marketing By PP Travel
PP Travel does conduct its own direct marketing through non-aggressive marketing initiatives such as our newsletter or competitions. We may also, at times, send you information and offers that we feel may be well received by you, however, if you no longer wish to receive any direct marketing material please contact email@example.com at any time and you will be removed from our list.
PP Travel is fully compliant with all anti-spam regulations both in the UK and internationally and, as also outlined in the above 'security' paragraph; we do not share, rent, or sell any information to third parties.
Access to Your Personal Information or Complaints about an Alleged Breach of Your Privacy
At anytime you may request a copy or copies of any personal information we may have about you on file. This request must be made in writing to our offices at: PP Travel, 5 Irving Street, London, WC2H7AT. Email: firstname.lastname@example.org
Should we receive any complaints in regards to possible breaches of your privacy please be assured, they will be dealt with swiftly and professionally. Again, all complaints must come to PP Travel in writing at the above address.
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